It is pretty comfortable to live in this hotel. All the amenities are good. The bed is Simmons and very comfortable. Bed size is queen size I guess. The pillow also allows me to have a good sleep. The air cleaner is vey quiet and functional. Even the room size is small, but I don't feel so crowded. And the bathroom is fairly large comparing with single room in other business hotels. But the staffs are not so friendly. They act like staffs in other hotels, they greeted with me (welcome, have a nice day...). But I could not feel welcome and feel at home. Maybe the staffs I have met seldom smiled. Their poker faces made me feel this is not like home hotel. This is somewhere I temporarily stayed for sleep. Indeed, it is just a hotel. But it is also temporary home outside my home. So, show me your friendly smile.
Thank you so much for taking the time to write to us. I am truly sorry that you had such a disappointing visit because of the poor customer service you received. I want you to know that we take your concerns seriously. We strive to build an atmosphere to welcome customers with a smile. Thank you so much for giving us the opportunity to fix something that is wrong. Front Urata
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投稿者さんの FORZA ホテルフォルツァ博多駅筑紫口Ⅰ のクチコミ
It is pretty comfortable to live in this hotel. All the amenities are good. The bed is Simmons and very comfortable. Bed size is queen size I guess. The pillow also allows me to have a good sleep. The air cleaner is vey quiet and functional. Even the room size is small, but I don't feel so crowded. And the bathroom is fairly large comparing with single room in other business hotels.
But the staffs are not so friendly. They act like staffs in other hotels, they greeted with me (welcome, have a nice day...). But I could not feel welcome and feel at home. Maybe the staffs I have met seldom smiled. Their poker faces made me feel this is not like home hotel. This is somewhere I temporarily stayed for sleep. Indeed, it is just a hotel. But it is also temporary home outside my home. So, show me your friendly smile.
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Thank you so much for taking the time to write to us.
I am truly sorry that you had such a disappointing visit because of the poor customer service you received.
I want you to know that we take your concerns seriously.
We strive to build an atmosphere to welcome customers with a smile.
Thank you so much for giving us the opportunity to fix something that is wrong.
Front Urata