Good location and service in general. Good value for money. But the cleaning part is not done very well. Some facilities like the iron board is very dusty and not well cleaned enough.
Thank you very much for this kind feedback after your recent visit to Tokyo and especially to our Hotel Mystays Hamamatsucho. We are really very sorry for these disappointments. We already spoke to our housekeeping staff to assure that they will not do again. Also, we already rechecked our facilities again. It is very important for us that every guest feels like home during the stay and we want to apologize once again that we were not able to accomplish this. Your opinion is very important for us to constantly improve our service. Thank you again for posting your review. We look forward to your return visit. Best regards,
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投稿者さんの ホテルマイステイズ浜松町 のクチコミ
Good location and service in general. Good value for money. But the cleaning part is not done very well. Some facilities like the iron board is very dusty and not well cleaned enough.
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Thank you very much for this kind feedback after your recent visit to Tokyo and especially to our Hotel Mystays Hamamatsucho.
We are really very sorry for these disappointments. We already spoke to our housekeeping staff to assure that they will not do again. Also, we already rechecked our facilities again. It is very important for us that every guest feels like home during the stay and we want to apologize once again that we were not able to accomplish this. Your opinion is very important for us to constantly improve our service.
Thank you again for posting your review. We look forward to your return visit.
Best regards,
Hotel Mystays Hamamatsucho Yoshikawa