i wrote the same in my feedback to the ryokan on the day to check out, everything are good except there is a rare bad smell in my room and likely coming from the air condition, or the air purifier also from the toilet some time. i held high expectation to this ryokan and i'm really a bit let down by those flaws. Raising this is for improvement but not complaint.
Thank you very much for coming to our hotel from afar. We are very sorry that we could not meet your expectations during your stay. We will check and inspect the smell of the air conditioner and toilet in the room. Other than that, we are relieved that you were satisfied. We sincerely look forward to seeing you again. Thank you very much.
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投稿者さんの やまぐち・湯田温泉 古稀庵 のクチコミ
i wrote the same in my feedback to the ryokan on the day to check out, everything are good except there is a rare bad smell in my room and likely coming from the air condition, or the air purifier also from the toilet some time. i held high expectation to this ryokan and i'm really a bit let down by those flaws. Raising this is for improvement but not complaint.
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Thank you very much for coming to our hotel from afar.
We are very sorry that we could not meet your expectations during your stay.
We will check and inspect the smell of the air conditioner and toilet in the room.
Other than that, we are relieved that you were satisfied.
We sincerely look forward to seeing you again.
Thank you very much.
フロント係 岸田