Mistakenly booked the smoking room which was stingy and made my children very uncomfortable! The hotel certainly can’t provide any solutions in the peak season. But overall the experience is suck.
Thank you very much for your stay in our HOTEL Hokke Club Oita.And we also would like to thank you for choosing our Hotel from among numerous accommodation facilities in Oita.
We are very sorry that you cannot stay at the room of your choice. If there is the vacant non-smorking room, we gladly prepare the room for you. But we are afraid your staying day was full. If you want stay a non-smorking but cannot by full, we propose to deodorize in air freshener and air sonditioner. Thank you for your cooperation, we apologize for the inconvenience. This time, we are sorry it made you feel uncomfortable. Thank you for your contribution in busy.
こちらの宿泊施設は楽天トラベルボーナスプログラム対象で、お客様の国内宿泊回数に応じてポイントアップが適用されます。また楽天トラベルへサービス利用料を支払うことにより、原則同条件の他の施設よりも上位に表示されています。（ヘルプページ参照）
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Mistakenly booked the smoking room which was stingy and made my children very uncomfortable! The hotel certainly can’t provide any solutions in the peak season. But overall the experience is suck.
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Thank you very much for your stay in our HOTEL Hokke Club Oita.And we also would like to thank you for choosing our Hotel from among numerous accommodation facilities in Oita.
We are very sorry that you cannot stay at the room of your choice.
If there is the vacant non-smorking room, we gladly prepare the room for you.
But we are afraid your staying day was full.
If you want stay a non-smorking but cannot by full, we propose to deodorize in air freshener and air sonditioner.
Thank you for your cooperation, we apologize for the inconvenience.
This time, we are sorry it made you feel uncomfortable.
Thank you for your contribution in busy.
Front Hamanaka