We would like to apologize if you were inconvenienced by our room amenities while staying with us. We are letting you know that we were quite disappointed when we found out that you encountered situations not favorable to your stay. We were hoping that we learned about it during your stay we could have addressed it properly.
Rest assured that we will ensure appropriate water temperature of our plunge pool and curtains should be in good condition at all times. Nevertheless, we value comments in our continuous effort to provide friendly and efficient service.
こちらの宿泊施設は楽天トラベルボーナスプログラム対象で、お客様の国内宿泊回数に応じてポイントアップが適用されます。また楽天トラベルへサービス利用料を支払うことにより、原則同条件の他の施設よりも上位に表示されています。（ヘルプページ参照）
総合3
投稿者さんの クリムソン リゾート アンド スパ マクタン，セブ のクチコミ
従業員のホスピタリティは良いのですが、施設がスイートの割には悪かったです。プールの水は冷たすぎましたし、プールの周りにはアリの巣だらけで、本当に気持ち悪く、結局、プライベートプールは使っていません。あとカーテンが壊れていて、閉まらないし、開かないしで、ちょっと高額なお金を出した割にはコスパ悪かったです。
ただ従業員の接遇は良かったです。料理も美味しかったです。
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Dear our valued guest,
We would like to apologize if you were inconvenienced by our room amenities while staying with us. We are letting you know that we were quite disappointed when we found out that you encountered situations not favorable to your stay. We were hoping that we learned about it during your stay we could have addressed it properly.
Rest assured that we will ensure appropriate water temperature of our plunge pool and curtains should be in good condition at all times.
Nevertheless, we value comments in our continuous effort to provide friendly and efficient service.
Riza
Guest Services Manager