こちらの宿泊施設は楽天トラベルボーナスプログラム対象で、お客様の国内宿泊回数に応じてポイントアップが適用されます。また楽天トラベルへサービス利用料を支払うことにより、原則同条件の他の施設よりも上位に表示されています。（ヘルプページ参照）
5.0
投稿日：2022-10-24 12:19:44
5.0
投稿日：2022-10-24 12:18:48
4.0
投稿日：2022-10-24 12:17:56
5.0
投稿日：2022-10-24 12:13:22
4.0
投稿日：2022-10-24 12:11:31
総合5
MyMajestyさんの 三井ガーデンホテル京都新町 別邸 のクチコミ
The staff is very attentive and extremely polite. I enjoyed my short stay there and will definitely return soon. Forgot to mention upon check out. Pls fix the shower hat holders in the bathroom. The holder was unable to put in a straight position when taking a shower, might because of the water pressure as it always turn to the basin side and I was unable to use the standing shower properly.
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Thank you very much for choosing Mitsui Garden Hotel Kyoto Shinmachi Bettei for your recent stay in Kyoto and for your detailed comment on our hotel.
We are pleased to hear that you were satisfied with our staff service. We constantly strive our guests in ways that cater to their needs and are very happy that our staff made your stay comfortable.
However,we are sorry to hear that you are dissatisfied with our shower holder during your stay. Although you can put in a straight position to adjust the body, we trouble you because of the luck of our explanation.
We really apologize for inconvenience.
Again, your comment is highly appreciated, and apology for your inconveniences.
Thank you again for sharing your pleasing feedback with us.
We are looking forward to welcoming you back again on your future trip to Kyoto.
Mitsui Garden Hotel Kyoto Shinmachi Bettei
Front Office Manager