We stayed 1 night in the moderate twin-room, the size's fitted for couple which not too small. The location of hotel is just near the beautiful city park, this's why we booked. But might not recommended if visitors depend on public transportation (we always walked to Sapporo Station and Odori shopping area during our stay, so it's not a problem for us). There is only 1 bad thing made us not cozy in the room. The air conditioner have several modes, but the cooling or dehumidifying didn't work at all, the staff said they turned off these modes except heating and fan by the weather and temperature. Actually it's hot and sultry when the conditioner worked on heating or fan mode. The staff suggested us to open the window. Of course we could leave and find another hotel, but it's Saturday night, very few rooms and higher price. After all, we chose to sleep with the sound of outside traffic (including ambulance surely) and bugs LOL.
Thank you for staying at Best Western Sapporo Odori Park this time. Also, thank you for sending your impression of your stay. I am sorry to let you feel uncomfortable in terms of location and facilities. Your point is very important for us and we value your feedback. I would like to improve customer satisfaction by improving what you pointed out this time. Thank you for pointing out very valuable points.
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We stayed 1 night in the moderate twin-room, the size's fitted for couple which not too small. The location of hotel is just near the beautiful city park, this's why we booked. But might not recommended if visitors depend on public transportation (we always walked to Sapporo Station and Odori shopping area during our stay, so it's not a problem for us).
There is only 1 bad thing made us not cozy in the room. The air conditioner have several modes, but the cooling or dehumidifying didn't work at all, the staff said they turned off these modes except heating and fan by the weather and temperature. Actually it's hot and sultry when the conditioner worked on heating or fan mode. The staff suggested us to open the window. Of course we could leave and find another hotel, but it's Saturday night, very few rooms and higher price. After all, we chose to sleep with the sound of outside traffic (including ambulance surely) and bugs LOL.
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Thank you for staying at Best Western Sapporo Odori Park this time.
Also, thank you for sending your impression of your stay.
I am sorry to let you feel uncomfortable in terms of location and facilities.
Your point is very important for us and we value your feedback.
I would like to improve customer satisfaction by improving what you pointed out this time.
Thank you for pointing out very valuable points.
Sincerely,
Saeki Front desk
Best Western Sapporo Odori Park