This is a good hotel with in-room self-laundry. But the location is a bit far away from the real 大通 station. Because you have to walk about 5-7 mins to get to Exit 37 from the subway's gate. There is a long long underground city.
And the humidifier didn't work in the 3nd night suddenly. It was leaking and drenched the carpet. We asked help from front desk. They just said it was fine and HSPK didn't dry the carpet at all.
こちらの宿泊施設は楽天トラベルボーナスプログラム対象で、お客様の国内宿泊回数に応じてポイントアップが適用されます。また楽天トラベルへサービス利用料を支払うことにより、原則同条件の他の施設よりも上位に表示されています。（ヘルプページ参照）
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Cdorothy16さんの 東急ステイ札幌 のクチコミ
This is a good hotel with in-room self-laundry.
But the location is a bit far away from the real 大通 station.
Because you have to walk about 5-7 mins to get to Exit 37 from the subway's gate. There is a long long underground city.
And the humidifier didn't work in the 3nd night suddenly. It was leaking and drenched the carpet.
We asked help from front desk. They just said it was fine and HSPK didn't dry the carpet at all.
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Hi, this is Tokyu Stay Sapporo Front Team.
We appreciate your comment.
When we check that humidifier,it was working well.
But about wet carpet was totally our fault.
We apologise this inconvenience and hope to serve you again here.
Sincerely.
Tokyu Stay Sapporo Front Team
Kohei Takeshima