We apologize for the inconvenience of waiting for the elevator. Speed may have been slow because our elevators are designed to be used safely for wheelchair guests. However, waiting for 15 minutes may have caused a problem with the elevator. We will investigate the cause. We will try to avoid this in the future. Thank you for your feedback. Hotel Gracery Osaka Namba Concierge K.Okumura
総合4
kenrick9136さんの ホテルグレイスリー大阪なんば のクチコミ
During the check out time, waited a very long time (15 minutes) for the lift to get down to the lobby. Not a reasonable experience.
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We apologize for the inconvenience of waiting for the elevator. Speed may have been slow because our elevators are designed to be used safely for wheelchair guests. However, waiting for 15 minutes may have caused a problem with the elevator.
We will investigate the cause.
We will try to avoid this in the future.
Thank you for your feedback.
Hotel Gracery Osaka Namba
Concierge K.Okumura