Thank you for choosing Daiwa roynet hotel Yamagata ekimae.
I feel really sorry about your experience at our hotel.
And I apologize that we could not serve your extra pillows because our pillows are out of stocks on that day.
There is no one people one pillow policy in our hotel, and I think we caused your misunderstanding of our policy by our bad translation. I promise that we will take pillows to you if we have enough pillows next time.
We will improve the quality of our service. And we are looking forward to seeing you again.
こちらの宿泊施設は楽天トラベルボーナスプログラム対象で、お客様の国内宿泊回数に応じてポイントアップが適用されます。また楽天トラベルへサービス利用料を支払うことにより、原則同条件の他の施設よりも上位に表示されています。（ヘルプページ参照）
立地4
1人中1人の方が参考になったと投票しています。
tsaibruさんの ダイワロイネットホテル山形駅前 のクチコミ
One people one pillow policy. Even you have neck and should pain.
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Thank you for choosing Daiwa roynet hotel Yamagata ekimae.
I feel really sorry about your experience at our hotel.
And I apologize that we could not serve your extra pillows because our pillows are out of stocks on that day.
There is no one people one pillow policy in our hotel, and I think we caused your misunderstanding of our policy by our bad translation.
I promise that we will take pillows to you if we have enough pillows next time.
We will improve the quality of our service. And we are looking forward to seeing you again.
Best regards.