Dear Guest, We sincerely thank you for taking the time to share your feedback and would like to apologise for not meeting your expectations on this particular visit. We are also sorry to hear that the room was not in proper condition. Regarding the cleanliness of the bathroom, please be assured that our housekeeping has been reminded of this issue and will ensure proper cleaning procedures are adhered to at all times. Thank you again for spending time to share your review with us. Your feedback is of a great value to us. We hope that this occasional incident will not prevent you from staying at our hotel in the future. Best wishes, The Kowloon Hotel Management
立地5
投稿者さんの The Kowloon Hotel のクチコミ
シルバーウィークを利用して香港へ旅行に来ました。夜景が近くで見れると聞いたのでこのホテルを予約しました。駅からも近く、徒歩3分ぐらいで有名な夜景スポットにも行けて立地条件は非常に良かったです。なので、料金は少し高めです。
最初は綺麗に清掃してくれてるかと思いましたが、よく見ると所々に汚れやバスタブにヒビ割れがあったりと、特に水回りの汚れが多かったように感じました。また、部屋のクーラーが切る事が出来ないので部屋は乾燥し、夏でも長袖が無いと寒いので宿泊中喉を傷めてしまいました。
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Dear Guest,
We sincerely thank you for taking the time to share your feedback and would like to apologise for not meeting your expectations on this particular visit. We are also sorry to hear that the room was not in proper condition. Regarding the cleanliness of the bathroom, please be assured that our housekeeping has been reminded of this issue and will ensure proper cleaning procedures are adhered to at all times.
Thank you again for spending time to share your review with us. Your feedback is of a great value to us. We hope that this occasional incident will not prevent you from staying at our hotel in the future.
Best wishes,
The Kowloon Hotel Management