I checked in with my family on 15 May 2017. We had reserved 2 room.We have 4 adults and a 2 years old chid When we checking in as usual,however,the front desk staff rejected my stay for the reason that 1 room can ony stay with 2 person.So 2 room can nnot accept 4 adults and my 2 years old son. Therefore,the staff required us to reserve 1 more room for my son. It brought us much inconvenience as well as bad experiecne. I stayed in many hotels in Japan with my wife and my son in 1 room,only this hotel did not allow us to stay at 1 room. The room is clean and spacious.
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I checked in with my family on 15 May 2017.
We had reserved 2 room.We have 4 adults and a 2 years old chid
When we checking in as usual,however,the front desk staff rejected my stay for the reason that 1 room can ony stay with 2 person.So 2 room can nnot accept 4 adults and my 2 years old son.
Therefore,the staff required us to reserve 1 more room for my son.
It brought us much inconvenience as well as bad experiecne.
I stayed in many hotels in Japan with my wife and my son in 1 room,only this hotel did not allow us to stay at 1 room.
The room is clean and spacious.
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