Nice view from the room. It is only few steps away from the rental shop n lift. Public bath is just acceptable minimal stuff. Breakfast was disappointing. The kettle in my room was extremely dirty, n it took them more than 45 min to change for me. The worse part is they brought me a broken kettle. Can’t bother to ask them to change again. It doesn’t quite up to the HILTON expectation.
Thank you very much for choosing Hilton Niseko Village. First of all, We would like to apologize what you experienced in our hotel. Especially Breakfast experience and Kettle which delivered upon your request.
We need to improve our breakfast service and menu for valued guest and our service quality for Housekeeping need to check again kettle quality.
We are going to share what you experience in our hotel and make sure our responsibility to deliver wonderful time to our valued guest.
Thank you for your valuable comment and staying with us.
Best regards, Hotel Management Hilton Niseko Village
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Nice view from the room.
It is only few steps away from the rental shop n lift.
Public bath is just acceptable minimal stuff.
Breakfast was disappointing.
The kettle in my room was extremely dirty, n it took them more than 45 min to change for me. The worse part is they brought me a broken kettle. Can’t bother to ask them to change again. It doesn’t quite up to the HILTON expectation.
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Thank you very much for choosing Hilton Niseko Village.
First of all, We would like to apologize what you experienced in our hotel.
Especially Breakfast experience and Kettle which delivered upon your request.
We need to improve our breakfast service and menu for valued guest
and our service quality for Housekeeping need to check again kettle quality.
We are going to share what you experience in our hotel and make sure
our responsibility to deliver wonderful time to our valued guest.
Thank you for your valuable comment and staying with us.
Best regards,
Hotel Management
Hilton Niseko Village