The bath room very dirty with heavy bad smell, it is a motel not a hotel, and my 80years old father need to bring his luggage to level 3 without an elevator, I want to get the refund, and I am very disappoint for the motel description on your web site.
Thank you for your stay here. We are very sorry to make you disappointed. We have to clean the bath room more. We ware sorry about deciding on third floor which you stay. Because we didnt know your age, and that your big luggage. We hope stay in Okinawa will become good. Thank you.
こちらの宿泊施設は楽天トラベルボーナスプログラム対象で、お客様の国内宿泊回数に応じてポイントアップが適用されます。また楽天トラベルへサービス利用料を支払うことにより、原則同条件の他の施設よりも上位に表示されています。（ヘルプページ参照）
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The bath room very dirty with heavy bad smell, it is a motel not a hotel, and my 80years old father need to bring his luggage to level 3 without an elevator, I want to get the refund, and I am very disappoint for the motel description on your web site.
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Thank you for your stay here.
We are very sorry to make you disappointed.
We have to clean the bath room more.
We ware sorry about deciding on third floor which you stay.
Because we didnt know your age, and that your big luggage.
We hope stay in Okinawa will become good.
Thank you.