This is a five-star hotel. The service is marvelous; you can feel that all the staff work from the heart. The downsized meal plan is perfect for ladies or those who prefer a light diet. However, all the food is fresh and delicious. The only drawback is the smell of cigarettes in the room (our room is a non-smoking room). Suggest to replace a stronger hair dryer model. Staff's can speak very limited english. Not recommend if you do not know any japanese at all to avoid miscommunication. Thanks to the staff for taking care of us and making our short holiday unforgettable and relaxing.
Im sorry about the room. The person who stayed 4days ago smoked at the room.(even though its non smoking room!) I ventilated the room for 3days,but it seems the smell remained. Im really sorry about it.
Also Im sorry for inconevnience because there were few staff who can speak English. Please forgive us for feeling of experiencing the countryside of Niigata!
Thank you for your interest in Niigata,Gozuonsengo,Imaita and coming! If you have chance,we are looking forward to seeing you again!
総合5
投稿者さんの 今板温泉 湯本館 のクチコミ
This is a five-star hotel. The service is marvelous; you can feel that all the staff work from the heart. The downsized meal plan is perfect for ladies or those who prefer a light diet. However, all the food is fresh and delicious. The only drawback is the smell of cigarettes in the room (our room is a non-smoking room). Suggest to replace a stronger hair dryer model. Staff's can speak very limited english. Not recommend if you do not know any japanese at all to avoid miscommunication. Thanks to the staff for taking care of us and making our short holiday unforgettable and relaxing.
これは五つ星ホテルです。素晴らしいサービスで、スタッフ全員が心から働いているのが感じられます。縮小された食事プランは、女性や軽い食事を好む方には最適です。ただし、すべての食べ物は新鮮で美味しいです。唯一の欠点は、部屋に煙の匂いがすることです(私たちの部屋は禁煙室です)。強力なヘアドライヤーのモデルへの交換をお勧めします。
スタッフに感謝して、私たちを世話してくれて、忘れられないリラックスした短い休暇を提供してくれてありがとう。
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Thank you very much for 2days!
Im sorry about the room.
The person who stayed 4days ago smoked at the room.(even though its non smoking room!)
I ventilated the room for 3days,but it seems the smell remained. Im really sorry about it.
Also Im sorry for inconevnience because there were few staff who can speak English.
Please forgive us for feeling of experiencing the countryside of Niigata!
Thank you for your interest in Niigata,Gozuonsengo,Imaita and coming!
If you have chance,we are looking forward to seeing you again!
okami Shoko Nagamatsu