stayed at 2 different rooms during this trip, 新館和洋室, and 本館和室6畳, quite a contrast. of course, the latter is much cheaper. 新館和洋室 is large in size for hotels in japan, comfort and modern, comes with a nice in room onsen (人工温泉), and the plan included an above average french dinner. the bread at dinner is really good! on the contrary, 本館和室6畳 is tiny, no bathing facilities, and worst of all, it has very thin walls. it’s located on 2F near the front desk area, and i could hear most conversations between front desk and customers since very early in the morning, affecting quality of my sleep. services are good in general, except a bit confused on the private bath arrangement. i was assigned private bath from 9pm to 9:45pm on the first night, when my dinner was scheduled at 8pm and didn’t finish until 9:30pm. this could perhaps due to miscommunication and/or language barrier. overall, i recommend 新館和洋室 if affordable. if tight on budget, seek elsewhere and do not stay at 本館和室6畳.
Thank you for choosing our hotel for your recent trip and thank you again for sharing your experience with us . We are glad that you were satisfied with our dinner and service. But we were really sorry about private bath arrangement. We found that it was input miss and we will be more careful not to make same mistake again. About japanese style room(本館和室6畳), which room you`ve stayed is our smallest room and charge is reasonable. But all service is as same as other plan. if you want to save your money, it would be a good deal. Of course we have other room types and please stay at different room on your next visit. We look forward to welcoming you back in near future.
Thank you and best regards Dormy Club Karuizawa Baska
総合4
*Paulo*さんの ドーミー倶楽部 軽井沢 のクチコミ
stayed at 2 different rooms during this trip, 新館和洋室, and 本館和室6畳, quite a contrast. of course, the latter is much cheaper.
新館和洋室 is large in size for hotels in japan, comfort and modern, comes with a nice in room onsen (人工温泉), and the plan included an above average french dinner. the bread at dinner is really good!
on the contrary, 本館和室6畳 is tiny, no bathing facilities, and worst of all, it has very thin walls. it’s located on 2F near the front desk area, and i could hear most conversations between front desk and customers since very early in the morning, affecting quality of my sleep.
services are good in general, except a bit confused on the private bath arrangement. i was assigned private bath from 9pm to 9:45pm on the first night, when my dinner was scheduled at 8pm and didn’t finish until 9:30pm. this could perhaps due to miscommunication and/or language barrier.
overall, i recommend 新館和洋室 if affordable. if tight on budget, seek elsewhere and do not stay at 本館和室6畳.
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Dear *Paulo*
Thank you for choosing our hotel for your recent trip and
thank you again for sharing your experience with us .
We are glad that you were satisfied with our dinner and service.
But we were really sorry about private bath arrangement.
We found that it was input miss and we will be more careful not to make same mistake again.
About japanese style room(本館和室6畳), which room you`ve stayed is our smallest room and charge is reasonable. But all service is as same as other plan.
if you want to save your money, it would be a good deal.
Of course we have other room types and
please stay at different room on your next visit.
We look forward to welcoming you back in near future.
Thank you and best regards
Dormy Club Karuizawa
Baska