こちらの宿泊施設は楽天トラベルボーナスプログラム対象で、お客様の国内宿泊回数に応じてポイントアップが適用されます。また楽天トラベルへサービス利用料を支払うことにより、原則同条件の他の施設よりも上位に表示されています。（ヘルプページ参照）
4.0
投稿日：2019-11-01 15:58:32
5.0
投稿日：2019-11-01 15:57:37
5.0
投稿日：2019-11-01 15:56:29
5.0
投稿日：2019-11-01 15:52:00
4.0
投稿日：2019-11-01 15:51:11
総合3
flythereさんの Swissotel Beijing のクチコミ
ホテル全体が古い、部屋もきれいとは言えないかな
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Dear Guest,
Thank you for providing your candid feedback on your recent stay. Please allow us to sincerely apologize for not meeting your expectations.
We’ve learnt from your review that we failed to impress you with our Swiss hospitality in terms of the overall condition and cleanliness of the hotel which consequently resulted in less satisfactory experience. Your feedback has drawn the utmost attention of the senior management. You may be interested to know that we’re studying the best way to provide a modern experience to our guests. Meanwhile, please be rest assured that we are looking constantly into training our entire hotel team, striving for excellence in service.
Should your busy travel plan brings you back to Beijing, please do advise me directly so that I may be able to personally attend to your reservation details, ensuring the highest level of service.
I remain at your disposal should you require any assistance.
Regards,