It would be great if the resort can have English speaking staff and provide the explanation in English or other language on what the Japanese way is for taking onsen. Many foreigners were not aware of what they did might offend other Japanese customers. A information desk for providing advises on local sightseeing and transportation can also be a plus.
Thank you very much for staying at Tokinoyu Setsugetsuka hotel this time. My name is HANG.I am a hotel employee. Thank you for responding to us for your opinion.First and foremost I want to sincerely apologize for this. We will try to remedy this situation as soon as possible. We hope the next time you come to the hotel will feel more satisfied with our service. We are looking forward and welcome to you if you come back to Japan next time Seasonal bath Tokinoyu Setsugetsuka Accommodation HANG.
こちらの宿泊施設は楽天トラベルボーナスプログラム対象で、お客様の国内宿泊回数に応じてポイントアップが適用されます。また楽天トラベルへサービス利用料を支払うことにより、原則同条件の他の施設よりも上位に表示されています。（ヘルプページ参照）
総合5
投稿者さんの 季の湯 雪月花（共立リゾート） のクチコミ
It would be great if the resort can have English speaking staff and provide the explanation in English or other language on what the Japanese way is for taking onsen. Many foreigners were not aware of what they did might offend other Japanese customers. A information desk for providing advises on local sightseeing and transportation can also be a plus.
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Thank you very much for staying at Tokinoyu Setsugetsuka hotel this time.
My name is HANG.I am a hotel employee.
Thank you for responding to us for your opinion.First and foremost I want to sincerely apologize for this. We will try to remedy this situation as soon as possible.
We hope the next time you come to the hotel will feel more satisfied with our service.
We are looking forward and welcome to you if you come back to Japan next time
Seasonal bath Tokinoyu Setsugetsuka
Accommodation HANG.