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別府最大級の露天風呂の宿 おにやまホテルのクチコミ･お客さまの声
5.0
投稿日：2017-10-03 02:24:07
4.0
投稿日：2017-10-03 02:16:06
4.0
投稿日：2017-10-03 01:03:02
5.0
投稿日：2017-10-03 00:57:37
4.0
投稿日：2017-10-03 00:50:20
部屋5
DustyCypressさんの 別府最大級の露天風呂の宿 おにやまホテル のクチコミ
View of roof top onsen was very good. However, the tubs and the flooring were very old and dirty with moss, and it was very slippery. The quality of the amenities was not very good, and the bottles were covered with dirt and grime.
Food was good, but during dinner, we had to ask the staff three times for tea before she told us to make the tea ourselves. Breakfast buffet was delicious.
The large onsen on ground floor is very nice and beautiful.
In general, good service from the staff. Thank you for helping us carry the luggage and book the taxi.
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Thank you very much for staying with us and for your feedback.
As you felt, our hostel is indeed very old as it has been 55 years since it opened.
We are very sorry for the inconvenience and for making you feel disappointed.
We have some native English speaker staff available at the front desk,
so if you come and stay at our hotel next time, please ask us at the front desk.
It is standard practice in Japan when dining in Japanese-styled rooms for food and tea refills to be self-service.
We apologize for the confusion.
We are looking forward to you staying at our hotel again.
Thank you so much for your stay.