There were only two washing machines for whole hotel's guests to use, and one stopped service during my stay. Other services were fine, room and public bath were clean.
Thank you very much for staying at Mitsui Garden Hotel Shiodome Italia-gai. We would also like to thank you again for taking the time to send us your feedback after your stay. We apologize for the inconvenience caused during your stay regarding the malfunction of the washing machine.There is a coin-operated laundry a minutes walk from the hotel, so we would appreciate it if you could check the availability and use it as well. We apologize for not being able to provide you with this information. Thank you for your compliments on our services and facilities. We will continue to do our best with your words in mind. We look forward to serving you again.
こちらの宿泊施設は楽天トラベルボーナスプログラム対象で、お客様の国内宿泊回数に応じてポイントアップが適用されます。また楽天トラベルへサービス利用料を支払うことにより、原則同条件の他の施設よりも上位に表示されています。（ヘルプページ参照）
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投稿者さんの 三井ガーデンホテル汐留イタリア街 のクチコミ
There were only two washing machines for whole hotel's guests to use, and one stopped service during my stay. Other services were fine, room and public bath were clean.
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Thank you very much for staying at Mitsui Garden Hotel Shiodome Italia-gai. We would also like to thank you again for taking the time to send us your feedback after your stay.
We apologize for the inconvenience caused during your stay regarding the malfunction of the washing machine.There is a coin-operated laundry a minutes walk from the hotel, so we would appreciate it if you could check the availability and use it as well. We apologize for not being able to provide you with this information.
Thank you for your compliments on our services and facilities. We will continue to do our best with your words in mind. We look forward to serving you again.
Hotel manager