Buffet Breakfast change to set breakfast, it’s not good for us. The room facilities is old or crack ,not feel so good. And I left the message about my family members have birthday and wedding anniversary, no memories gift for them. I think hotel can do more better. The spa bath can open early? It’s more convenient for the travel maker.
Thank you for your reservation at Hotel Hanshin Osaka. Concerning the breakfast, it will be served as a set menu due to the COVID-19 virus. In general, we inform the guests upon check-in, however, if there were no explanations, we are very sorry for the inconvenience. About your family members’ birthday and wedding celebration, we are very sorry for our lack of preparation. We will strive to better our service for the future. We have received a few opinions about the opening hours, and will take into consideration for future references. We are very sorry for the inconvenience and our lack of consideration.
こちらの宿泊施設は楽天トラベルボーナスプログラム対象で、お客様の国内宿泊回数に応じてポイントアップが適用されます。また楽天トラベルへサービス利用料を支払うことにより、原則同条件の他の施設よりも上位に表示されています。（ヘルプページ参照）
部屋5
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Buffet Breakfast change to set breakfast, it’s not good for us.
The room facilities is old or crack ,not feel so good. And I left the message about my family members have birthday and wedding anniversary, no memories gift for them. I think hotel can do more better.
The spa bath can open early? It’s more convenient for the travel maker.
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Thank you for your reservation at Hotel Hanshin Osaka.
Concerning the breakfast, it will be served as a set menu due to the COVID-19 virus. In general, we inform the guests upon check-in, however, if there were no explanations, we are very sorry for the inconvenience.
About your family members’ birthday and wedding celebration, we are very sorry for our lack of preparation. We will strive to better our service for the future.
We have received a few opinions about the opening hours, and will take into consideration for future references.
We are very sorry for the inconvenience and our lack of consideration.