The service is good, although there is some misunderstanding made due to problem in communicating in English, it is still fine for the case. The quality of the food provided in both breakfast and dinner time is superb. We enjoy our meal so much in room. The room size is very big and facilities provided is good. Only one thing disappoiting us is the stains in the private onsen bath tub in room. I understand it is caused by the onsen colour, as the bath tub is white in colour, which makes the stains/marks to be obvious enough. This is the case that we cannot enjoy the onsen so much due to the unpleasant outlook . Overall, it is a nice hotel for all of us.
We sincerely thank you for using our hotel. I’m sorry some staff can’t understand English. Although onsen colour is natural, I am terribly sorry to cause you inconvenience. However, I’m glad to hear that you enjoy meal and stay in our hotel. We are looking forward to see you again. Thank you so much.
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gigipeaceさんの 別府温泉 ホテルうみね のクチコミ
The service is good, although there is some misunderstanding made due to problem in communicating in English, it is still fine for the case. The quality of the food provided in both breakfast and dinner time is superb. We enjoy our meal so much in room. The room size is very big and facilities provided is good. Only one thing disappoiting us is the stains in the private onsen bath tub in room. I understand it is caused by the onsen colour, as the bath tub is white in colour, which makes the stains/marks to be obvious enough. This is the case that we cannot enjoy the onsen so much due to the unpleasant outlook . Overall, it is a nice hotel for all of us.
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We sincerely thank you for using our hotel.
I’m sorry some staff can’t understand English.
Although onsen colour is natural, I am terribly sorry to cause you inconvenience.
However, I’m glad to hear that you enjoy meal and stay in our hotel.
We are looking forward to see you again.
Thank you so much.