Dear Mr/Mrs …., First of all, we would like to thank you for taking the time to provide us your concerns regarding your stay at Hanoi Daewoo Hotel, and we do apologize for the inconveniences that you have experienced. For your request payment in hotel, it is also depend on your rate plan you booked is full prepaid upon reservation or pay after. We do appreciate your feedback and look forward to the opportunity to reinstall your confidence in us upon a future stay at Hanoi Daewoo Hotel. Yours sincerely, - The Hotel Management -
こちらの宿泊施設は楽天トラベルボーナスプログラム対象で、お客様の国内宿泊回数に応じてポイントアップが適用されます。また楽天トラベルへサービス利用料を支払うことにより、原則同条件の他の施設よりも上位に表示されています。（ヘルプページ参照）
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Dear Mr/Mrs ….,
First of all, we would like to thank you for taking the time to provide us your concerns regarding your stay at Hanoi Daewoo Hotel, and we do apologize for the inconveniences that you have experienced.
For your request payment in hotel, it is also depend on your rate plan you booked is full prepaid upon reservation or pay after.
We do appreciate your feedback and look forward to the opportunity to reinstall your confidence in us upon a future stay at Hanoi Daewoo Hotel.
Yours sincerely,
- The Hotel Management -