Thank you for your valuable feedback on your recent stay with us.
We are deeply disappointed that in this instance we did not fully meet your satisfaction. We truly appreciate it when our guests take the time to share their experience and help us to improve our services.
We will spend more effort on training our service staff and keep reminding them the importance of room cleanliness. I hope you will see our improvement next time and we trust you will provide us with the opportunity to restore your confidence.
Once again, thank you very much for your comments. My team and I hope to welcome you back in the near future.
こちらの宿泊施設は楽天トラベルボーナスプログラム対象で、お客様の国内宿泊回数に応じてポイントアップが適用されます。また楽天トラベルへサービス利用料を支払うことにより、原則同条件の他の施設よりも上位に表示されています。（ヘルプページ参照）
1人中1人の方が参考になったと投票しています。
投稿者さんの Hotel Eclat Taipei のクチコミ
他のレビューにもありましたが、掃除が雑。コップの周りに埃があったり床にカスが残っていました。気持ち悪い。
朝食は良かった。アメニティや部屋の設備、ホテルスタッフのサービスは良いので、不潔感が残念。
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Thank you for your valuable feedback on your recent stay with us.
We are deeply disappointed that in this instance we did not fully meet your satisfaction. We truly appreciate it when our guests take the time to share their experience and help us to improve our services.
We will spend more effort on training our service staff and keep reminding them the importance of room cleanliness. I hope you will see our improvement next time and we trust you will provide us with the opportunity to restore your confidence.
Once again, thank you very much for your comments. My team and I hope to welcome you back in the near future.
Warm regards,
Amy Yu
General Manager