Thank you for your feedback. We apologize that the room was not up to your expectation. We would have done more to make your stay better if you informed us during your stay.
For an environmentally-friendly purpose, we only conduct room cleaning once every 3 days by default. Many guests also requested for this in order to have more privacy as they did not like people entering their rooms too often.
However, upon guests' request, we would gladly clean your room daily and replenish your towels and amenities.
こちらの宿泊施設は楽天トラベルボーナスプログラム対象で、お客様の国内宿泊回数に応じてポイントアップが適用されます。また楽天トラベルへサービス利用料を支払うことにより、原則同条件の他の施設よりも上位に表示されています。（ヘルプページ参照）
総合2
投稿者さんの フラマ シティ センター シンガポール のクチコミ
2023/2/28から3泊しました。部屋の窓から雨漏れがありました。こちらから依頼しなければ部屋の掃除とタオル交換をしてくれません。チェックイン時に説明があれば良かったのですが、一切ありませんでした。正直言って値段に見合っていません。
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Thank you for your feedback. We apologize that the room was not up to your expectation. We would have done more to make your stay better if you informed us during your stay.
For an environmentally-friendly purpose, we only conduct room cleaning once every 3 days by default. Many guests also requested for this in order to have more privacy as they did not like people entering their rooms too often.
However, upon guests' request, we would gladly clean your room daily and replenish your towels and amenities.