Everything was fine, only except the female receptionist!! When she asked us for the dinner time, I said I preferred 7:30pm as my son already sleep. The receptionist said because so many booking on that time, can you change to 7:30pm. I replied no as my son sleeping, then she requested us changed to 7:15pm. I said no again!! Did she knew that what I am talking??? My son was sleeping!! Feeling that paying high price of that hotel to exchange a low level service. The better to compensate to us is to refund!!
Thank you for chosing our hotel to stay. We are turly sorry about the dinner time and how we ask you to have the dinner. The reason why the dinner time was that late is our resturant area does not have enough space every guests can fit in. Therefore, we usually divide by two times 5:30pm or 8:00pm. When you check in, only one choice is left so that the staff announced you the 7:30pm. We are so sorry that the dinner time was inconvenience by the time especially you have a child was sleeping and also you had a bad feeling when you arrived here. We hope that we would like your family to consider to stay at our hotel when you come back to Takayama-city again. Thank you for giving us the comment here.
部屋5
Chan Shun Hoさんの 飛騨花里の湯 高山桜庵(共立リゾート) のクチコミ
Everything was fine, only except the female receptionist!! When she asked us for the dinner time, I said I preferred 7:30pm as my son already sleep. The receptionist said because so many booking on that time, can you change to 7:30pm. I replied no as my son sleeping, then she requested us changed to 7:15pm. I said no again!! Did she knew that what I am talking??? My son was sleeping!! Feeling that paying high price of that hotel to exchange a low level service. The better to compensate to us is to refund!!
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Thank you for chosing our hotel to stay.
We are turly sorry about the dinner time and how we ask you to have the dinner. The reason why the dinner time was that late is our resturant area does not have enough space every guests can fit in. Therefore, we usually divide by two times 5:30pm or 8:00pm.
When you check in, only one choice is left so that the staff announced you the 7:30pm. We are so sorry that the dinner time was inconvenience by the time especially you have a child was sleeping and also you had a bad feeling when you arrived here.
We hope that we would like your family to consider to stay at our hotel when you come back to Takayama-city again.
Thank you for giving us the comment here.
Best Regards,
Takayama-Ouan Staff