WE ARE FAMILY TOTAL 4 PERSONS WITH 2 YOUNG KIDS. WE HAVE THE DINNER AT 7PM. AND THE FOOD WAS COMING SO LATE AND WE HAVE TO WAIT OVER AN HOUR. THE MAIN POINT IS THE FOOD WAS COLD WHEN IT SERVES. AND WE HAVE TO ASK THEM TO REHEAT AGAIN.
First of all,we would like to say million thanks for your staying at our hotel.We are very sorry for the inconvenience caused you for our poor dinner service.We chased how come happened such a unhappy case.Now we promise to educate our restaurant staff and try to very best to improve our service definitely.Once again we are very sorry about it.Thank you very much. Best regards, Manager
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投稿者さんの 定山渓温泉 定山渓第一寶亭留 翠山亭 のクチコミ
WE ARE FAMILY TOTAL 4 PERSONS WITH 2 YOUNG KIDS.
WE HAVE THE DINNER AT 7PM. AND THE FOOD WAS COMING SO LATE AND WE HAVE TO WAIT OVER AN HOUR.
THE MAIN POINT IS THE FOOD WAS COLD WHEN IT SERVES. AND WE HAVE TO ASK THEM TO REHEAT AGAIN.
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First of all,we would like to say million thanks for your staying at our hotel.We are very sorry for the inconvenience caused you for our poor dinner service.We chased how come happened such a unhappy case.Now we promise to educate our restaurant staff and try to very best to improve our service definitely.Once again we are very sorry about it.Thank you very much.
Best regards,
Manager