We appreciate your insightful feedback about your experience, although there were positive aspects of your stay. I must apologies for the shortfalls that you have been subjected to.
It is very important for us to consistently provide intuitive exceptional service and I am saddened that this was not what you felt during your stay. Please rest assured that we are taking all of this feedback seriously and share internally in order to continue on improving our service standards and facilities for the satisfaction of all our guests.
Once again, I appreciate your time in sharing your feedback and I hope this experience will not deter you from staying with us again in the future.
こちらの宿泊施設は楽天トラベルボーナスプログラム対象で、お客様の国内宿泊回数に応じてポイントアップが適用されます。また楽天トラベルへサービス利用料を支払うことにより、原則同条件の他の施設よりも上位に表示されています。（ヘルプページ参照）
総合2
投稿者さんの ラ プティ サリル スクンビット トンロー １ のクチコミ
３回目の利用です。今回は３泊しましたが、初日は蚊がおり、数箇所刺されましたが、2日目からは大丈夫でした。
連れの部屋は２日目、３日目に、夜になると一晩中天井でネズミが大騒ぎして、ほとんど寝られなかったそうです。
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Dear Valuable Guests,
We appreciate your insightful feedback about your experience, although there were positive aspects of your stay. I must apologies for the shortfalls that you have been subjected to.
It is very important for us to consistently provide intuitive exceptional service and I am saddened that this was not what you felt during your stay. Please rest assured that we are taking all of this feedback seriously and share internally in order to continue on improving our service standards and facilities for the satisfaction of all our guests.
Once again, I appreciate your time in sharing your feedback and I hope this experience will not deter you from staying with us again in the future.
Best Regards