When I checked out, the counter staff could not speak English. She kept speaking Chinese to me and we could not communicate. I got very confused by her until another staff explained in English to me how to get to the car park. This is very simple English and she needs to use it every day. She could have written it down in English and show to foreign customers. I hope your hotel would not require your customers to speak either Japanese or Chinese.
こちらの宿泊施設は楽天トラベルボーナスプログラム対象で、お客様の国内宿泊回数に応じてポイントアップが適用されます。また楽天トラベルへサービス利用料を支払うことにより、原則同条件の他の施設よりも上位に表示されています。（ヘルプページ参照）
部屋4
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投稿者さんの ニュー阿寒ホテル（グランベルホテルズ＆リゾーツ） のクチコミ
When I checked out, the counter staff could not speak English. She kept speaking Chinese to me and we could not communicate. I got very confused by her until another staff explained in English to me how to get to the car park. This is very simple English and she needs to use it every day. She could have written it down in English and show to foreign customers. I hope your hotel would not require your customers to speak either Japanese or Chinese.
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