Thank you for the variable advice. I am extremely sorry about that. If the customer needs a non-smoking room, we provide him non-smoking room or the room which is got rid of the smell with cigarettes. However we have not yet led to set up non-smoking floors. We will appreciate your understanding. Thank you very much for staying at our hotel. We hope you will come again. I will make sure it does not happen again. I apologize again for the trouble.
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yuanchihさんの 花巻温泉 ホテル花巻 のクチコミ
next 2 rooms, the room guest smoking in the room and open the door.
After I go back to my room , my clothes all smoky.
If you can give me non-smoking floor is perfect
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Thank you for the variable advice.
I am extremely sorry about that.
If the customer needs a non-smoking room, we provide him non-smoking room or the room which is got rid of the smell with cigarettes.
However we have not yet led to set up non-smoking floors.
We will appreciate your understanding.
Thank you very much for staying at our hotel.
We hope you will come again.
I will make sure it does not happen again.
I apologize again for the trouble.
Yours sincerely,