Location was very good and convenient. Room was clean and cozy, breakfast was very delicious. But the outdoor hot spring(in hotel) closed when we visited, felt unsatisfied. Shuttle bus refused to pick us up to the gondola terminal and we didn't know how to book the bus. Service could be improved.
Thank you very much for staying at Zao Shiki Hotel. We are glad to hear that you were satisfied with the cleanliness of your room and the content of your breakfast. The open-air bath in the hotel is closed during the midwinter period (December 21st to February 29th). I hope you understand. We apologize for not providing sufficient explanation regarding the shuttle bus. If you have any questions, please ask at the front desk. Thank you for your post. Zao Four Seasons Hotel Hasebe
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hsucathy430さんの 蔵王温泉 蔵王四季のホテル のクチコミ
Location was very good and convenient. Room was clean and cozy, breakfast was very delicious. But the outdoor hot spring(in hotel) closed when we visited, felt unsatisfied. Shuttle bus refused to pick us up to the gondola terminal and we didn't know how to book the bus. Service could be improved.
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Thank you very much for staying at Zao Shiki Hotel.
We are glad to hear that you were satisfied with the cleanliness of your room and the content of your breakfast.
The open-air bath in the hotel is closed during the midwinter period (December 21st to February 29th).
I hope you understand.
We apologize for not providing sufficient explanation regarding the shuttle bus.
If you have any questions, please ask at the front desk.
Thank you for your post.
Zao Four Seasons Hotel Hasebe