I have booked a non-smoking room. The room is full of bad smell. Besides, the drying machine does not work properly. In overall, I do not recommend this hotel.
We sincerely apologize for the unpleasant odor in the room and the malfunctioning dryingmachine. We regret the inconvenience this has caused during your stay and extend our deepest apologies.
To prevent such issues in the future,we will conduct thorough cleaning and regular maintenance checks of our facilities.We are committed to improving our service.
Once again,we apologize for any discomfort you experienced and look forward to welcoming you again in the future.
こちらの宿泊施設は楽天トラベルボーナスプログラム対象で、お客様の国内宿泊回数に応じてポイントアップが適用されます。
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ck001さんの ホテルパールシティ札幌 のクチコミ
I have booked a non-smoking room. The room is full of bad smell. Besides, the drying machine does not work properly. In overall, I do not recommend this hotel.
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Dear Valued Guest,
Thank you for choosing to stay with us,
We sincerely apologize for the unpleasant odor in the room and the malfunctioning dryingmachine. We regret the inconvenience this has caused during your stay and extend our deepest apologies.
To prevent such issues in the future,we will conduct thorough cleaning and regular maintenance checks of our facilities.We are committed to improving our service.
Once again,we apologize for any discomfort you experienced and look forward to welcoming you again in the future.
Sincerely.