3月3日に宿泊しました The staff warning me only smoking room available and make me no choice. 3 days ago I stay this hotel. They gave me a room which the light can not turn on then send me to another small room. I suspect that they gave me a smoking room instead when I second time stay.
Thank you for your recent stay at hotel Keihan Kyoto Grande. Unfortunately, you made your reservation for that day under a plan that does not allow room selection. However, we are terribly sorry that we could not comply with your request. Assistant manager GOTO
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投稿者さんの ホテル京阪 京都グランデ のクチコミ
3月3日に宿泊しました
The staff warning me only smoking room available and make me no choice. 3 days ago I stay this hotel. They gave me a room which the light can not turn on then send me to another small room. I suspect that they gave me a smoking room instead when I second time stay.
I will not book this hotel again.
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Thank you for your recent stay at hotel Keihan Kyoto Grande.
Unfortunately, you made your reservation for that day under a plan that does not allow room selection.
However, we are terribly sorry that we could not comply with your request.
Assistant manager GOTO