i've got a very good experiece with the nice hot spring and fine japanese cuisine, only the services were not as high standard as expected. For example, no staff would help even they saw us carrying many luggages ....
This time, Thank you for your use of the hotel. Thank you again your post to the review site. When it is put at the time of your stay, it can not be intends deputy to your expectations, did not apologize. We will be keenly aware of the shortage and lack of consideration staff education. The future, we will devote every day for a better inn building, we will polish hospitality. Also We look forward than your visit heart of the hotel when it is possible to the opportunity.
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i've got a very good experiece with the nice hot spring and fine japanese cuisine, only the services were not as high standard as expected. For example, no staff would help even they saw us carrying many luggages ....
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This time, Thank you for your use of the hotel. Thank you again your post to the review site.
When it is put at the time of your stay, it can not be intends deputy to your expectations, did not apologize. We will be keenly aware of the shortage and lack of consideration staff education.
The future, we will devote every day for a better inn building, we will polish hospitality.
Also We look forward than your visit heart of the hotel when it is possible to the opportunity.
Restaurants leader Naoki Yamamoto