Dear Rickyling,
Thank you very much for choosing the Maple Arima
for your accommodation.
As we could provide either a non-smoking room or
a smoking room, you may reqeust either of them,
subject to its availability, at the time you reserve.
It is regretful that you were not assinged in a proper room,
but, we always do our best to be appropirate to your request.
Apart from the smoked smell,
we do hope that you enjoyed Arima,
and we look forward to welcoming you again
in the near future.
Sincerely yours
Maple Arima Manager